MY ORDER STATUS IS STILL ‘ORDER PROCESSING’, WHEN WILL IT BE SHIPPED?

If the status of your order is showing as 'order processing', it means that we're busy getting your order together ready to be sent out... 

HOW CAN I FIND YOUR INTERNATIONAL DELIVERY INFORMATION?

Standard and Express delivery services are available for most of the countries that we ship to. Once you have entered the delivery address, you'll be able to see the available delivery services... 

STANDARD SHIPPING

Minimum order - no. The maximum weight is 4000kg. Shipping cost is automatically calculated depending on the weight of the parcel... 

EXPRESS DELIVERY

Minimum order - no. The maximum weight is 500kg. Shipping cost is automatically calculated depending on the weight of the parcel, the... 

MY ORDER STILL NOT DELIVERED, WHAT SHOULD I DO?

If your order has not arrived before the expected date of delivery, we happy to help. Before you contact us, try:
Check by using the reference tracking is included in your email... 

HOW CAN I TRACK MY ORDER?

If you order something for free economy international shipping, it is likely untraceable service. This means that we do not have a tracking number, the shipping number, the number of departure or code... 

DO I HAVE TO PAY CUSTOMS OR IMPORT DUTIES?

If you have not exceeded the limit on the receipt of international postal items, the customs duty you pay... 

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